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Legal notice

1. Website Publisher

Trading name: Snug Gilly
Registered office: 121 Haverstock Hill, Belsize Park, London NW3 4RS, United Kingdom
Email address: support@snuggilly.com
Telephone: +44 7488 845827
Publishing Director: Snug Gilly
For any query relating to the publication of this website, please write to support@snuggilly.com

2. Customer Support

You can reach our team by email, Monday to Friday, from 9:00 am to 5:00 pm (GMT). We generally respond within 48 business hours.

3. Website Hosting

This website is hosted by Shopify Inc., 150 Elgin Street, Ottawa, Ontario K2P 1L4, Canada.

4. Website Use

Browsing the Snug Gilly website means you accept this legal notice in full. While we take care to keep the site's content accurate and up to date, Snug Gilly cannot guarantee that all information is complete, error-free, or always current. It's up to each user to decide how they interpret and act on the information found here.

5. Website Availability

Our website is intended to be accessible around the clock, every day of the week. Brief interruptions may still happen from time to time, particularly during maintenance, updates, or events beyond our control. Snug Gilly is not liable for these temporary service gaps.

6. External Links

Our site may include links leading to third-party websites. We have no control over those sites and don't review what they publish, so Snug Gilly takes no responsibility for their content, their availability, or any issues that result from visiting them. To request a link to the Snug Gilly website, please contact support@snuggilly.com for prior written consent.

7. Cookies

Snug Gilly relies on cookies for core site functions, performance tracking, and enhancing your browsing experience. These can be managed or turned off via your browser settings, though this may affect how certain features perform.

8. Intellectual Property

Everything found on the Snug Gilly website — text, visuals, logos, videos, graphics, layout, design, and underlying code — is protected by intellectual property rights. Copying, altering, distributing, or otherwise using this content without our written consent is prohibited and may lead to legal proceedings.

9. Personal Data

Snug Gilly collects personal data as part of order processing, delivery arrangements, billing, customer service, and, where you've agreed, marketing communications. This may include your name, delivery address, email, phone number, and order history. We do not sell or share your personal information with third parties for commercial gain. In line with GDPR, you can request access to, updates to, deletion of, or restrictions on your data, object to its processing, or ask for a portable copy — simply email support@snuggilly.com with valid proof of identity.

10. Liability

Snug Gilly is not liable for direct or indirect losses connected to your use of the site, including technical issues, links to external sites, viruses, or data loss. Keeping your own devices and connection secure while browsing is your responsibility.

11. Website Management

We reserve the right to change, pause, limit, or shut down access to the website, in part or entirely, at any time without advance notice, and to take down any content deemed inappropriate or in breach of our policies.

12. Governing Law and Jurisdiction

This legal notice is governed by English law, and any disputes will be handled by the courts of England and Wales.

13. Contact

Questions about this legal notice can be sent to support@snuggilly.com