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At Snug Gilly, we work to keep our delivery estimates realistic and consistent with what's shown on each product page.
Company Information
Website: Snug Gilly — snuggilly.com
Registered address: 121 Haverstock Hill, Belsize Park, London NW3 4RS, United Kingdom
Email: support@snuggilly.com
Phone: +44 7488 845827
Our support team handles email enquiries Monday to Friday, 9:00 am to 5:00 pm (GMT), with most replies sent within 48 business hours.
Order Processing
Orders placed before 2:00 PM (GMT) are dispatched the same day, anything after that cutoff ships the following business day.
Processing typically takes 2 to 3 business days, not counting weekends and bank holidays.
As soon as your order is placed, you'll get a confirmation email — and a second email with tracking details once your parcel leaves the warehouse.
Delivery Times — United Kingdom
At this time, we only deliver to UK addresses.
Here's how our delivery windows break down:
These match the estimates you'll see listed on individual product pages.
Shipping Partners
We work with reliable courier partners, chosen based on your location and our fulfilment needs.
Shipping Costs
All deliveries are free, with no minimum spend required.
Split Shipments
Sometimes an order is shipped in more than one parcel, depending on stock levels or packing logistics. In those cases, you'll receive separate tracking information for each parcel.
Delivery Area
Snug Gilly currently ships only within the United Kingdom.
